Delete your FoundBound account
Updated 29 October 2026 · Available without installing the mobile app
If you created a FoundBound website or connected Android account, you can permanently delete that account and associated active saved evidence. This page is also available to users who have uninstalled the app.
The current native app doesn't create or connect to a FoundBound online account. To remove evidence saved on your iPhone or iPad, use Account & Privacy → Delete all local evidence in the app. See Delete data. You do not need to request deletion of an online account you have never created.
Option A — Permanently delete your online account
If you can sign in, use the secure action below. We will ask you to confirm the email associated with your account and type a deletion phrase. This initiates permanent removal of the active online account, saved cases, linked timeline records and private stored album images. This is different from the separate 90-day deactivation option.
Option B — Cannot sign in?
You may still request deletion without reinstalling the application. Email mail@foundbound.net with the subject FoundBound account deletion request. Give the email address associated with the account, but do not attach photographs, identity documents or passwords. We will need to verify that the account belongs to you before deleting it.
Support-assisted requests are handled manually, and we will provide progress or confirmation. We do not guarantee immediate deletion of requests made by email.
What happens to your information?
- The active website account and user profile are deleted through the secure account-deletion process.
- Saved cases, timeline events, photo records and private album-optimised image copies are removed as part of that process.
- Limited security/audit information and provider-managed backups may remain where lawfully required or until backup expiry. Copies you exported or shared outside FoundBound are not removed.
- If a deletion attempt fails, the page displays an error instead of falsely confirming completion. Contact support for assistance if that happens.
What about “Deactivate profile”?
The website's existing Deactivate profile action blocks normal account access and records a planned permanent deletion date 90 days later. The final purge requires the configured maintenance process to run; deactivation alone does not erase stored data. If you want immediate removal of active account data, use Option A above rather than only deactivating.
Deleting only evidence, not your account?
Delete selected saved cases and local app data while keeping any website account you still want.