Privacy Policy
Effective 29 October 2026 · Applies to the FoundBound website and mobile applications
FoundBound is operated by Qantara Consulting Pty Ltd ("we", "us" or "our"). We help users organise their own relationship photographs, conversations and documents for evidence preparation. We are not a government agency or a provider of immigration or legal advice through this product.
The current native FoundBound iPhone/iPad app is local-first and has no FoundBound account or Supabase synchronisation. The website, and Android experiences that connect to it, can offer optional accounts, cloud-saved cases and server-assisted features. The same privacy claim must not be applied to every platform.
1. iPhone and iPad app — current local-first edition
The current native SwiftUI app saves evidence projects, entered captions and generated working image copies within the app's private storage on the device. Photo metadata used for dates or locations is inspected on-device. PDF and Word report generation and the available document tools run locally. It does not automatically upload project data, photographs or reports to the FoundBound website or Supabase, and it has no integrated FoundBound cloud sign-in, advertising SDK or analytics SDK in the reviewed release.
Photo access is used for images you select. If you explicitly export or share a file through iOS, the destination you choose (for example, Files, email or another app) handles its own copy under its own privacy terms. Deleting a FoundBound project cannot recall copies you have shared outside the app.
You can delete individual local projects or choose Account & Privacy → Delete all local evidence. See Delete your data for instructions. Device-level backups and copies outside FoundBound are managed by your device and chosen services. The native app does not create a FoundBound online account.
2. Website and connected Android experiences
You may prepare images or documents without signing in. Depending on the tool, files and information may be processed in the browser or device. Some optional functions, including saved online cases, location lookups or AI assistance, involve sending data to servers or service providers.
- Account data: an email address, authentication details handled by the identity provider, profile information and account status when you create or use a website account.
- Saved cases: when you actively choose to save a case while signed in, case titles, timelines, event descriptions, dates, photo metadata and album-optimised image copies may be stored in private Supabase storage and database records. We do not need to upload camera-original files for this saved-album workflow.
- Location lookups: when requested, GPS coordinates may be rounded and sent through our server to a configured reverse-geocoding provider to obtain place labels. Photo location details may be included in saved timelines if you choose to save them.
- Face matching: optional user-controlled face matching is designed to take place locally in the browser. It suggests identities for your review; it is not verification of identity or immigration evidence.
- AI Assist: when explicitly enabled and consented to, relevant confirmed timeline information and album-sized working images can be transmitted to our server and a configured AI provider to generate draft suggestions. Do not use AI suggestions without checking them. AI request usage and technical records may be kept to manage security and service limits.
- Communications and security: support requests, email delivery, sign-in events and limited technical logs may be processed to respond to requests, operate the site, prevent abuse and investigate failures.
The Android app's handling depends on the tools and account functions you actually use. If Android opens connected FoundBound website features, those features follow the website rules above. We do not represent every Android operation as entirely on-device.
3. Service providers and sharing
Where a feature requires it, data may be processed by the services configured for FoundBound, which can include Supabase (authentication, database and private image storage), an AI service provider such as OpenAI (optional AI Assist), a reverse-geocoding provider (optional place lookup), and email or infrastructure hosting providers. Their processing may take place outside your country. We do not sell users' evidence documents to advertisers.
The website uses necessary cookies or storage for account sessions and preferences. Optional analytics technology, including Google Analytics or Google Tag Manager if configured, is intended to load only after the relevant cookie consent. See your cookie choices on the website; clearing site storage may reset those preferences.
4. Why we use this information
We use data to provide the functions you request; authenticate accounts; save, retrieve or delete cases at your direction; generate optional AI suggestions; respond to support requests; and protect the reliability and security of the service. We do not independently check that a document is authentic or assess visa eligibility.
5. Storage, retention and security
Online case data is retained while you maintain the case or account, subject to deletion and any lawful retention requirements. Deleting a saved online case removes the active associated case records and stored album copies through the website's deletion process. A separate permanent account-deletion route is available at Delete account.
The website also has a legacy Deactivate profile option that marks an account for deletion after a 90-day period. That scheduled process depends on an operational maintenance task; deactivation itself does not immediately erase stored evidence. We therefore offer a separate permanent-deletion route. Limited security records and provider-managed backups may be retained where legitimately required or until normal backup expiry. We do not promise that third-party copies or downloaded reports are erased by a FoundBound deletion.
We use access controls and private storage for saved case content, but no online or device storage is entirely risk-free. Keep devices and account credentials secure, and avoid uploading material you are not authorised to use.
6. Your choices and deletion rights
- Delete your data — remove saved website cases or local iPhone/iPad projects without necessarily deleting an account.
- Delete your account — permanently delete a signed-in FoundBound web account and its associated active saved evidence, or request assisted deletion if sign-in is unavailable.
- Decline optional AI or location features and manage non-essential cookie consent.
- Contact us to request access, correction, deletion or information about personal data we hold, subject to verification and applicable law.
Users should avoid including passport numbers or sensitive evidence in an ordinary support email. We may need to verify account ownership before acting on a deletion request.
7. Children, changes and legal rights
FoundBound is designed for evidence preparation rather than children. We may update this policy as functions and providers change, and will revise the effective date. Applicable privacy, consumer and data-protection rights are not limited by this policy.
8. Contact us
Qantara Consulting Pty Ltd · FoundBound privacy enquiries